LeadFlow Terms of Service

1. About LeadFlow

LeadFlow is a managed business development service designed to help businesses identify, organize, and engage potential customers.

Depending on your subscription plan, LeadFlow may include:

• High-intent prospect data
• Data refreshed on a recurring basis
• CRM workspace
• LinkedIn outreach setup
• Market targeting
• Onboarding assistance
• Customer support
• Quarterly strategy reviews
• Additional managed services described in your subscription

LeadFlow is intended to supplement your existing sales and marketing efforts. It is not a guarantee of leads, appointments, or sales.

2. Eligibility

You must be at least 18 years old and legally authorized to enter into this agreement on behalf of yourself or your business.

3. Products & Plans

LeadFlow currently offers two products:

• LeadFlow Lists — one-time custom prospect lists priced at $0.20 per Verified Contact, with a minimum order of $100 (500 contacts).
• LeadFlow Intent — subscription-based intent prospect data starting at $197/month for up to 200 monthly Intent Prospects.

Features vary by product and may change from time to time.

Custom and enterprise engagements are governed by both these Terms and any separately executed service agreement.

4. Billing

• LeadFlow Lists are billed as a one-time charge based on the number of Verified Contacts ordered, subject to the $100 minimum.
• LeadFlow Intent subscriptions are billed in advance on a recurring monthly basis.
• Unless cancelled before renewal, Intent subscriptions automatically renew using your payment method on file.
• Prices are subject to change with advance notice.

5. Seven-Day Money Back Guarantee

LeadFlow offers a 7-Day Money Back Guarantee on the following products:

• LeadFlow Lists (one-time orders)
• LeadFlow Intent (monthly subscriptions)

The guarantee does not apply to:

• Enterprise Plans
• Custom Plans
• Professional Services
• Custom development
• Consulting engagements
• Setup fees unless specifically stated as refundable in your purchase agreement.

To request a refund, the subscriber must provide written notice within seven (7) calendar days of the original subscription purchase date.

Written requests must be emailed to:

support@onedery.com

If the request is received within the guarantee period and the account qualifies, Onedery will issue a refund of the subscription fees paid under the qualifying plan and close the subscription.

Requests received after seven calendar days are not eligible.

6. Customer Responsibilities

You agree to:

• Provide accurate onboarding information.
• Maintain current billing information.
• Use LeadFlow only for lawful business purposes.
• Comply with all applicable marketing, email, telephone, and privacy laws.
• Respect applicable LinkedIn, email provider, and advertising platform terms.

You are responsible for your own sales process and communications with prospects.

7. Intent Data

LeadFlow uses multiple data providers and proprietary processes to identify businesses and individuals whose online activity suggests interest in certain products or services.

While our systems continuously refresh data, buying activity changes frequently.

Accordingly:

• We do not guarantee every prospect will be actively purchasing.
• We do not guarantee response rates.
• We do not guarantee appointments.
• We do not guarantee revenue.

Intent data should be viewed as business intelligence to improve prospecting efficiency.

8. Data Usage

Customers may use LeadFlow data solely for their own internal business development.

Customers may not:

• Resell data.
• Publish data.
• Redistribute data.
• Share subscription access.
• Create competing databases using LeadFlow information.

9. Geographic Markets

LeadFlow does not provide exclusive territories unless specifically agreed in writing.

Multiple customers may subscribe within the same city, ZIP Code, region, or industry.

10. Managed Services

Where applicable, Onedery may assist with:

• Audience configuration
• Market setup
• CRM configuration
• LinkedIn setup
• Training
• Quarterly reviews

Customer remains responsible for implementing recommendations and conducting outreach.

11. Support

Support is provided through:

• Email
• Scheduled meetings
• Knowledge resources
• Live onboarding

Support hours and response times may vary.

12. Intellectual Property

All software, workflows, CRM templates, dashboards, LeadFlow branding, training materials, documentation, and proprietary methodologies remain the exclusive property of Onedery LLC.

No ownership transfers to subscribers.

13. Privacy

Customer information is handled according to the Onedery Privacy Policy.

LeadFlow may process customer data to provide services.

14. Service Availability

While we strive for continuous availability, LeadFlow may occasionally experience maintenance, provider outages, or interruptions.

We do not guarantee uninterrupted service.

15. Disclaimer

LeadFlow is designed to help businesses identify potential opportunities.

Sales results depend upon many factors including:

• Offer quality
• Pricing
• Sales process
• Follow-up
• Response time
• Competition
• Market conditions

Onedery makes no guarantee regarding sales, appointments, contracts, or revenue.

16. Limitation of Liability

To the fullest extent permitted by law, Onedery's total liability shall not exceed the subscription fees paid by the customer during the three months immediately preceding the claim.

17. Termination

• Either party may terminate recurring subscriptions according to the applicable billing cycle.
• Termination does not eliminate outstanding payment obligations.
• Upon termination, access to LeadFlow services and data may be discontinued.

18. Governing Law

These Terms are governed by the laws of the State of California.

19. Contact